Last updated: December 2024
1. Introduction
On The Day Ltd is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
2.1 Information You Provide
- Identity Data: Name, date of birth, profile photo
- Contact Data: Email, phone number, address
- Professional Data: Skills, experience, qualifications
- Financial Data: Bank account, payment details
- Verification Data: ID documents, background check results
2.2 Information Collected Automatically
- Device information and unique identifiers
- Location data (with your consent)
- Usage data and app interactions
- Log data including IP address
3. How We Use Your Information
- Create and manage your account
- Match Workers with Employers
- Process payments and transactions
- Verify user identities
- Improve our Platform
- Send service-related notifications
4. Legal Basis for Processing
- Contract: Processing necessary to perform our contract with you
- Legitimate Interests: Processing for our legitimate business interests
- Consent: Where you have given explicit consent
- Legal Obligation: Processing required to comply with laws
5. Data Sharing
We share data with:
- Other users (profile information for job matching)
- Service providers (payment processors, hosting, verification)
- Legal authorities (when required by law)
6. Data Retention
We retain your data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When you delete your account, we will delete or anonymise your data within 30 days.
7. Your Rights (GDPR)
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a portable format
- Restriction: Request restriction of processing
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@ontheday.co.uk
8. Data Security
We implement appropriate security measures including:
- Encryption in transit and at rest
- Secure payment processing (PCI-DSS compliant)
- Regular security audits
- Access controls and authentication
9. Contact Us
- Email: privacy@ontheday.co.uk
- DPO: dpo@ontheday.co.uk
10. Complaints
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk